Call Centers Cloud Solution
Securely archive call recordings with SFTP integration for platforms like Five9, inContact, and Genesys - ensuring compliance, scalability, and fast retrieval.
Our Solution
Fully managed cloud-based file transfer service
Hosted~FTP~ delivers a fully managed, cloud-based SFTP platform with multi-tier security. For enterprises requiring maximum control, our single-tenant solution ensures unmatched privacy, compliance, and data protection.
Meet and exceed data protection standards
Ensure HIPAA-compliant file transfers with multi-factor authentication, risk analysis, and full data privacy support, including optional BAA and GDPR-ready infrastructure.
Gold standard security model
Protect files and metadata with end-to-end encryption - at rest, in transit, and on arrival. Enable MFA with Google Authenticator and user-level IP whitelisting to safeguard PII and PHI.
File Transfer Solutions Tailored for Call Centers
Easy to setup
Simply configure your account to mimic your use case by creating folders, users, and admins. Delegate authority, access, and permissions as the admin of the account. Schedule a webinar to understand the service and get setup in minutes!
Track all login and transfer activity
Hosted FTP’s audit log feature allows enterprises to track daily login and transfer activity for each day. Know what IP addresses are accessing, which user accounts are most active, which files are being transferred the most, and more.
Fastest file transfer speeds
Upload agent recordings, files and data with the fastest transfer speeds possible. Our speed relay infrastructure automatically selects the closest aws region location to connect. Learn more about our global infrastructure.
Expandable storage
With Hosted~FTP~ you can expand the storage and bandwidth to meet the needs of call centers with several hundred agents or more.
Trusted Compliance Standards
